Daily actions
• Do not disclose personal information;
• Shred documents containing personal information before throwing them in the garbage;
• Do not answer phone calls from private or unknown numbers;
• Take note of the care receiver’s overall network, which is not just defined by family relationships;
• Learn to say no.
Records management
• Put all records in order;
• Make notes on the records (insurance, banking, mortgage...), especially who to contact in an emergency;
• Monitor any unusual action in bank accounts (expenditures, transfers);
• Manage the mail (identify the reason for the mailing, and cancel subscriptions if applicable);
• Request for power of attorney on important matters.
Professional network
• Contact the CLSC if there is a need for external support workers at the home of the care receiver, such as the Aide à la Vie Domestique (AVD) type; these people all undergo background checks.
• Meet with all financial and tax professionals involved in the care receiver's life (notary, financial advisor...)
• Inform these same professionals in the event the care receiver experiences cognitive impairment
Subscriptions
• Register their address on the Canadian Marketing Association’s Do Not Mail list. This prevents companies that are members from contacting you for six years:
• Affix a No Flyers Please sticker to the mailbox;
• Remove the address from the lists Canada Post rents to its customers:
• File an official complaint to Canada Post if the advertising mail items continue.
Contacts
• Canadian Anti-Fraud Centre (CAFC), managed by the Royal Canadian Mounted Police (RCMP): 1 888-495-8501
• Autorité des marchés financiers: 1 877-525-0337
• Office de la protection du consommateur: 1 888 672-2556
• Sûreté du Québec: 514-598-4141 (general number)
• SPVM: 514-393-1133 (this is the number for reporting an event anonymously; for emergencies, dial 9-1-1)