Contact our Caregiver Support Helpline

Contact our Caregiver Support Helpline

Our Caregiver Support Helpline is a personalized counselling, information and referral service. It is intended for caregivers and their families, stakeholders, health professionals and employers.


Caregiver Support Helpline is a professional, confidential and free service, available daily from 8 a.m. to 8 p.m. by telephone at 1 855 852-7784, by live chat and by email.

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The Caregiver Support team helps with empathy

Our caregiver counselors are trained in helping relationships. They have access to an ongoing training program, mentoring and clinical support. They offer personalized, non-judgmental support based on caring and empathy.

The Caregiver Support Helpline is intended for you, your family and friends, and all caregivers involved at all stages of your caregiver journey.

He called…

"For me, Caregiver Support Helpline is always the little glimmer that brings meaning to our role as caregivers, but especially the desire to continue to invest in people who are at the later stages of life. THANK YOU for your support! My life compass is once again well adjusted: just like your organization, it shows me true magnetic North, so that I can better find my way around all this media turmoil related to the current pandemic. Above all, your intervention allowed me to identify and consolidate my own value system with respect to accompanying a loved one during the later stages of life."

Since its inception in 2012, Caregiver Support Helpline has assisted more than 108,000 interventions. This caregiver is just one of these.

Are you hesitant?

  • Talk to a healthcare professional about Caregiver Support Helpline. They can provide you with more information and refer you to our service;
  • Consult the I am a caregiver section to understand the situation of the person your are caring for, find out how to deal with administrative procedures, become a caregiver or read stories from other caregivers;
  • Find services near you, such as transportation or home care services;
  • Meet 7 Info-aidant caregiver counselors with Proches aidants! Un jeu des 7 familles;
  • Find out more about our training sessions on caring for someone with a major neurocognitive disorder, stress management strategies and preventing burnout. These trainings are online and free of charge.
east Register for training

Need to talk?

Contact our Caregiver Support Helpline for counselling, information and referrals.

Every day from 8 a.m. to 8 p.m.

Free of charge.

call  Caregiver info :  1 855 852-7784
Live Chat