We are l'Appui pour les proches aidants

We support you as a caregiver as well as the organizations that help you.

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For all Caregivers

Starting in 2021, l’Appui will support all caregivers.
Simplified governance, strong regional roots, collaboration with the health and social services network and other sectoral and intersectoral actors.
Funding by the Government of Quebec and activities continue.

Everywhere in Quebec

We make everyday life easier and work to preserve the health, well-being and quality of life of caregivers. We ensure that caregivers take full advantage of the resources available across Quebec.

We support organizations that come to the aid of caregivers and work for the emergence of a favourable social conscience by mobilizing caregivers throughout Quebec.

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On a daily basis, l’Appui draws on values to improve services for caregivers and develop best practices.

Our Values

Respect

Respect for the caregiver consists of welcoming, listening and showing empathy toward them. Respect also implies continually prioritizing what is appropriate for the caregiver, while recognizing that this may not be the same as our own.

Shared responsibility

Shared responsibility involves embedding a spirit of social solidarity toward caregivers in our intervention.

Equity

Equity, in addition to equality, consists of giving priority to the accessibility, quality and relevance of the services that are designed for the person providing care.

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Our Services

Support for caregivers

Caregiver Support is a consultation, information and referral service, 7 days a week, from 8 a.m. to 8 p.m. by phone and email. Our resource directory will help you find respite, transportation and home care services, everywhere in Quebec. We offer online training programs and a Caregiver Newsletter.

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Awareness and Consultation

Activities and tools for mobilization and knowledge transfer, actions to promote, raise awareness and enhance the value of caregiving, a training program for social service worker, a section of the website dedicated to professionals and organizations, assistance for the implementation of support services adapted to the needs of all caregivers.

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Funding

We provide funding to organizations that help caregivers across Quebec. In 2020-2021, $15.9 million were invested in 220 organizations with 307 projects carried out. L’Appui is a non-profit organization funded by the Government of Quebec. The law adopted in 2020 ensures the continuation of its funding.

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L'Appui has a long-term relationship with caregivers and organizations that help them. We share a past, and a future.

2021

New online training

Implementation of two new training programs for caregivers through the Caregiver Support service: Devenir aidant ça s’apprend (Becoming a caregiver through learning) and MeSSAGES.

2021

Filing of the National Policy for Caregivers

Extension of the mission to all caregivers. Simplification of the governance structure. End of regional Appui offices in the form of NPOs. Maintaining regional roots.

2020

A historic legislative change

Adoption of the first Act to recognize and support caregivers.

2020

More hours for Caregiver Support

The service is extended to weekends: 40% more opening hours. 10 new resources are recruited to support caregivers every day from 8 a.m. to 8 p.m.

2016

Professional training

Implementation of a national training program for professionals and workers working with caregivers.

2014

Partnerships with the territories

Development of partnerships between L’Appui and two territories: Terres-cries-de-la-Baie-James and Nunavik.

2013

La journée de l'Appui

First edition. The goal is to promote networking and the sharing of expertise to better meet the needs of caregivers for seniors.

2012

Caregiver Support

Creation of a professional, confidential and free consultation, information and referral service.

2011

La Table de concertation nationale pour les aidants

It was created out of the desire of national groups to act in complementarity to improve the quality of life of caregivers in Quebec.

2011

Services for seniors

Call for projects intended for local and regional organizations working with caregivers for seniors to fund services.

2010

Regional Appui offices

Gradual implementation in the 17 administrative regions within Quebec. They have a board of directors and are non-profit organizations.

2009

Adoption of Bill 6

The Minister responsible for seniors, Marguerite Blais, created a fund of 200 million over 10 years, with the contribution of the Société de gestion de la famille Chagnon (Sojecci ll Ltée). Creation of the Société de gestion pour le soutien aux proches aidants.

2008

The report “Préparons l’avenir avec nos aînés” (Let’s prepare the future with our seniors)

Filing of the report. Priority: support the most vulnerable people and their families by promoting home support.

2007

Public consultation

The Government of Quebec carried out a vast public consultation on the living conditions of seniors in all regions of Quebec.

Key Figures

Since 2009, the numbers have been piling up. Behind these figures, attention and benevolence for caregivers and organizations that assist them.

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Dyade parent enfant
Projects funded
1,396
Funded service hours
3,498,918
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Millions $ invested
103.4
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Need to talk?

Contact our Caregiver Support Helpline for counselling, information et referrals.

Every day from 8 a.m. to 8 p.m.

Free of charge.

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call  Caregiver info :  1 855 852-7784