In Québec, several telephone help and listening lines are available to offer support to people who are experiencing certain psychosocial issues.
Here are a few that may be useful for caregivers.
Below is a list of some of the telephone support services that are relevant to caregivers:
Caregiver Support Helpline is a free and confidential phone consultation, information and referral service for the caregivers, as well as friends and family, practitioners and health care professionals. The service is available 7 days a week, from 8 a.m. to 8 p.m.
Caregiver counsellors are trained in helping relationships. They have access to an ongoing training program, mentoring and clinical support. They provide personalized support.
Helpline designed to meet the needs of people in distress, experiencing difficulties or simply needing someone to listen to them. Service offered in several languages (Persian, Arabic, Spanish, English, French, Russian, Romanian, German, depending on the skills of the listener available at the time of the call), Monday to Friday from 9 a.m. to 5 p.m. for the Greater Montréal area.
Offers support, information and referrals to people dealing with drug addiction throughout Québec. Bilingual service available 24/7.
Écoute Entraide is a community organization that supports people suffering from emotional distress. It offers a telephone listening and referral service throughout Québec. The helpline is available 7 days a week, from 8 a.m. to 10 p.m.
Offers support, information and a referral service to people dealing with excessive gambling issues throughout Québec. Bilingual service available 7 days a week.
Dialling 811 allows you to quickly reach a professional in psychosocial intervention in the event of a problem of a psychosocial nature. The service is available 7 days a week, 365 days a year. Anyone living in Québec can call Info-Social 811 for themselves or on behalf of a loved one.
Interligne’s listening services are available to anyone interested or concerned about sexual orientation and gender identity. They are professional and available 7 days a week.
A provincial elder abuse hotline and referral service that specializes in elder abuse.
The EMH line is available from 8 a.m. to 8 p.m., 7 days a week, 365 days a year.
Specialists in the parent-child relationship, the team of professionals offers services 7 days a week by phone, and between 2 a.m. and 10:30 p.m. by online chat.
Bilingual helpline serving all regions of Québec. This service is available 7 days a week, 24 hours a day, to victims of sexual assault, seniors, adults, teenagers, children, survivors of sexual abuse and incest, family members, and stakeholders.
If a person or a loved one is in distress. 7 days a week, everywhere in Québec. This number directs you to the resource in your area.
Relief is a non-profit organization that helps people living with an anxiety, depressive or bipolar disorder and their families, in collaboration with the institutional and community mental health network.
A free service available across Canada, Monday to Friday, 9 a.m. to 5 p.m. Relief is the former Revivre.
The Avant de craquer network is a provincial, non-profit, community-based organization whose mission is to unite, represent and support associations of families and friends of people living with mental illness.
A social information and referral service that allows anyone living in the Greater Montréal, National Capital and Chaudière-Appalaches regions seeking social assistance to find free or low-cost services that can help them. The service is available from 8 a.m. to 6 p.m., 7 days a week, 365 days a year.
Support services 7 days a week for victims of domestic violence and for all persons concerned by this problem.
Offers listening and referral services to the Greater Montréal population aged 18 to 59. The objective is to break the isolation and to allow each person to express and/or share their emotions or the situations they have experienced.
Accessible 365 days a year, from 10 a.m. to 10 p.m.
The objective is to help seniors living in Montréal break their isolation and express their emotions during the various stages of aging. The service is available 7 days a week, from 10 a.m. to 10 p.m., for active, one-on-one listening or for referrals as needed. A volunteer trained in helping relationships can also call on a regular basis to listen to what the senior is experiencing and to help him or her feel bette
Listening and referral service for the bereaved. [A1] This line is accessible throughout Québec, 365 days a year, between 10 a.m. and 10 p.m.
Telephone listening service for anyone experiencing loneliness, anxiety, stress at work, difficult relationships, etc. The service is bilingual and available 7 days a week for the Greater Montréal area.
Need to talk?
Contact our Caregiver Support Helpline for counselling, information et referrals.
Every day from 8 a.m. to 8 p.m.
Free of charge.