The benefits of digital tools in information and training activities

The use of digital tools in information and training activities offers benefits for both users and the organizations (managers and practitioners) delivering the servic

Geneviève Gravel

Training and Knowledge Transfer Coordinator, L’Appui for Caregivers

Online activities are especially popular among caregivers in the sandwich generation, who must balance work and caregiving responsibilities while often raising children. This flexible format is often better suited to their busy schedules.

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Paula-Andréa Roy

Training and Knowledge Transfer Coordinator, L’Appui for Caregivers

Even asynchronous training can be dynamic and interactive, thanks to feedback from facilitators and exchanges with other participants through discussion forums. It offers the best of both worlds: participants can complete the training at their own pace, from the comfort of their home, while still receiving support and remaining connected with others.

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Potential risks and disadvantages

The use of digital tools in information and training activities also involves certain risks and potential disadvantages, particularly related to the digital divide, confidentiality issues, resistance to change, communication challenges, and other factors.

How can organizations benefit from digital tools while minimizing their potential negative impacts?

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