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Call the Caregiver Support at 1 855 852-7784

CACI - Centre d'appui aux communautés immigrantes

This organization receives funding from L'Appui

Introduction

Guidance for newcomers in their relocation process, as well for all immigrant communities in integrating into the host society.
CACI's primary mission is to welcome and facilitate the socioeconomic integration of newcomers, and to promote the participation and social involvement of seniors.

Contact

  • Address: 4770, rue de Salaberry Montréal 12049 Boulevard Laurentien, Montréal, QC H4K 1M7
  • Phone: 514-856-3511 poste 220 ou 226
  • Email: [email protected]
  • Website: http://www.caci-bc.org/index.php
  • Areas covered: Ahuntsic-Cartierville, Anjou, Côte-des-Neiges–Notre-Dame-de-Grâce, Lachine, LaSalle, Le Plateau-Mont-Royal, Le Sud-Ouest, L'Île-Bizard–Sainte-Geneviève, Mercier–Hochelaga-Maisonneuve, Montréal-Nord, Outremont, Pierrefonds-Roxboro, Rivière-des-Prairies–Pointe-aux-Trembles, Rosemont–La Petite-Patrie, Saint-Laurent, Saint-Léonard, Verdun, Ville-Marie, Villeray–Saint-Michel–Parc-Extension, Montréal-Est, Mont-Royal, Westmount, Côte-St-Luc, Hampstead, Montréal-Ouest, Dorval, L’île Dorval, Dollard-des-Ormeaux, Pointe-Claire, Kirkland, Beaconsfield, Baie d’Urfé, Sainte-Anne-de-Bellevue, Senneville

Services

Information and documentation

  • Types: Information phone service
  • Time periods: Daytime (8 a.m. to 4 p.m.)
  • Cost: Free
  • Access limited to:
  • Any person living on Montreal Island who takes care of a loved one 65 years or over.
  • Language: French, English, Arabe, Espagnol. Moreover, thanks to CACI’s 23 volunteer translators, the service is available in other languages including Russian, Armenian and Mandarin, for example.
  • Associated respite service: No
  • Associated transportation service: No
  • Additional information:
    You may contact a support worker from Monday to Friday, 9 a.m. to 5 p.m., who can inform you on various matters related to caregivers. You may then have an individual follow-up, if desired.

Support

  • Types: Individual support
  • Time periods: Daytime (8 a.m. to 4 p.m.)
  • Location: In the home, At the organization
  • Cost: Free
  • Access limited to:
  • Any person living on Montreal Island who takes care of a loved one 65 years or over.
  • Language: French, English, Arabe, Espagnol. Moreover, thanks to CACI’s 23 volunteer translators, the service is available in other languages including Russian, Armenian and Mandarin, for example.
  • Associated respite service: No
  • Associated transportation service: No
  • Additional information:
    To contact a support worker, you must call between 9 a.m. and 5 p.m., Monday to Friday, but meetings are available in the evening.
    CACI’s support workers provide individual support to caregivers of seniors living on Montreal Island. They can provide you with:
    -Assistance completing administrative processes
    -Listening and moral support in a language you speak
    -Translation and interpretation if you don’t have a good understanding of one of the official languages of Canada
    -Accompaniment when you go to the CSSS or at caregiver support organizations
    -Direction to the appropriate resources based on your needs
    -Personalized follow-up by our caregiver support workers

Additional information

Objectives
Guide newcomers in their integration process, inform them on their rights and responsibilities and facilitate their access to public, parapublic and community services.
Develop the personal and professional skills of immigrants in pre-employability, employability, francization and training.

Provide support to people experiencing social, professional or personal difficulties and direct them to the appropriate services.

In addition to the services for caregivers of seniors, the CACI provides the following services to immigrants:
-Support in processes
-Technical aids
-Representation of caregivers with public and institutional services
-Cultural mediation
-Visits to the home and in hospital
-Food assistance
-Welcome and integration (newcomers)
-Community life
-Social economy
-Language courses (French and English)


Last updated February 3, 2020