FR

Resource directory

Call the Caregiver Support at 1 855 852-7784

Centre de soutien entr'Aidants

Introduction

Founded in 1990, the Centre de soutien entr’Aidants’ mission is to assist and support caregivers who care for an elderly loved one.

Contact

  • Address: 1688, rue Gustave Désourdy Saint-Hubert J4T 1Y6
  • Contact person: René Le Bertre
  • Phone: 450 465-2520 #204
  • Fax: 450 465-2290
  • Email: [email protected]
  • Website: http://www.centredesoutienentraidants.com
  • Areas covered: Longueuil
  • Brossard, Saint-Lambert and Longueuil boroughs of Greenfield Park, Saint-Hubert and Vieux-Longueuil-Le Moyne sector

Services

Respite

  • Types: In the home, Outside the home
  • Duration: Less than 24 hours, 1 to 4 days
  • Time periods: Daytime (8 a.m. to 4 p.m.), Evening (4 p.m. to midnight), Night (midnight to 8 a.m.), Weekend
  • Cost: Free, $$
  • We are responsible for regional respite in collaboration with the CISSS and Amélys who offers 4 to 8 hours of respite per week. Caregivers must pay $3/hour for this service.
  • Access limited to: Reserved for members
  • Regional respite is not reserved for members only. Membership cards are available at an annual cost of $10 for beneficiaries and $15 for the general population.
  • Waiting list: No
  • Language: French, English
  • Associated transportation service: Yes
  • Transportation is free, under certain conditions.
  • Additional information: So, there are three kinds of respite: In-home Supervision, when the caregiver participates in our activities, Respite Getaway (50 hr) and the regional respite project.

Information and documentation

  • Types: Talks and seminars, Documentation, Online resources, Information phone service
  • Themes: The disease, The caregiver's role, Older persons, Difficult behaviours, Communicating with a loved one, Work/life balance, Legal and tax information, Government programs and services, Community services
  • Time periods: Daytime (8 a.m. to 4 p.m.), Weekend
  • Location: In the home, At the organization
  • Cost: Free, $$
  • Annual Caregiver Recognition Day (in French)
  • Access limited to:
  • Open to the general public
  • Waiting list: No
  • Language: French, English
  • Associated respite service: Yes
  • Associated transportation service: Yes
  • Transportation is free, under certain conditions.
  • Additional information: A documentation centre with resources to make life easier for the caregiver is available at the Centre.

Training activities

  • Types: Themed workshops, Distance training
  • Themes: The disease, The caregiver's role, Difficult behaviours, Communicating with a loved one, Work/life balance
  • Time periods: Daytime (8 a.m. to 4 p.m.), Evening (4 p.m. to midnight), Weekend
  • Frequency: Each course is offered at least 2 times per year, in English and French.
  • Location: At the organization
  • Cost: $$
  • Cost of $20 for courses from 4 to 8 sessions.
  • Access limited to:
  • Membership cards are available at an annual cost of $10 for beneficiaries and $15 for the general population.
  • Waiting list: No
  • There is no waiting list, but the courses start at specific times in the calendar. The caregiver may have to wait a little while before the next course begins.
  • Language: French, English
  • Associated respite service: Yes
  • Associated transportation service: Yes
  • Transportation is free, under certain conditions.
  • Additional information: Four separate courses are offered with the main themes: prevention of burnout, stress management, and caregivinFour separate courses are offered with the main themes: prevention of burnout, stress management, and caregiving and end-of-life care.g and end-of-life care.

Support

  • Types: Individual support, Group support, Phone or online service
  • Time periods: Daytime (8 a.m. to 4 p.m.), Evening (4 p.m. to midnight)
  • Location: In the home, At the organization
  • Cost: Free, $$
  • Access limited to: Reserved for members
  • Support groups are offered to members only, however individual consultations are open to all. Membership cards are available at an annual cost of $10 for beneficiaries and $15 for the general population.
  • Waiting list: No
  • Language: French, English
  • Associated respite service: Yes
  • Associated transportation service: Yes
  • Transportation is free, under certain conditions.
  • Additional information: Meetings are offered especially to caregivers who have lost a loved one and who have previously followed some of the courses we offer or participated in our support groups.

Legal and tax assistance

  • Types: Complaint assistance, Advocacy
  • Time periods: Daytime (8 a.m. to 4 p.m.)
  • Location: In the home, At the organization
  • Cost: Free
  • Access limited to: Reserved for members
  • Membership cards are available at an annual cost of $10 for beneficiaries and $15 for the general population.
  • Waiting list: No
  • Language: French, English
  • Associated respite service: No
  • Associated transportation service: No
  • Additional information: The conferences offered often deal with legal and tax issues. In addition, counsellors regularly accompany clients when filing a complaint or defending their rights.

Home care

  • Types: Paperwork, Equipment rental, purchase or loans
  • Time periods: Daytime (8 a.m. to 4 p.m.)
  • Location: In the home, At the organization
  • Cost: Free
  • Access limited to: Reserved for members
  • Waiting list: No
  • Language: French, English

Transportation

  • Types: For activities and shopping
  • Time periods: Daytime (8 a.m. to 4 p.m.), Evening (4 p.m. to midnight), Weekend
  • Cost: Free
  • Access limited to: Reserved for members
  • Membership cards are available at an annual cost of $10 for beneficiaries and $15 for the general population.
  • Waiting list: No
  • Language: French, English
  • Additional information: Transportation is free, under certain conditions.

Additional information

Soutien, Estime de soi et Évasion pour les aidants (Support, Self-esteem and Escape for Caregivers)

The Support, Self-esteem and Escape for Caregivers project is designed to improve the quality of life of francophone, anglophone and allophone caregivers in the area by offering them services adapted to their situations. With the diversity and complementarity of the services implemented, the organization is responding to caregivers’ needs for support, respite, appreciation and burnout prevention. This project has three components.

Support:

- Individual intervention for caregivers;

- CARE-FOR-ME: reflection and information workshop to prevent burnout for anglophone
caregivers;

- Coffee-meeting: support meeting providing an opportunity for conversation, building
connections and providing information to anglophone caregivers;

- Talks: information sessions where various themes related the situation of anglophone
caregivers are discussed by a professional;

- DESTRESS-ME: training workshop to support caregivers in their stress management.

- L'AIDANT ET L'ACCOMPAGNEMENT EN FIN DE VIE (THE CAREGIVER AND END-OF-LIFE
CARE): training workshop on end-of-life care;

- Transportation: the Centre’s volunteers provide free transportation to caregivers so that they
can get to the organization’s activities and services.

Self-esteem:

- É-MOI... JE M'ESTIME (I-HONOUR-ME): training for francophone and anglophone caregivers
to help them identify and boost their level of self-esteem.

Escape:

- The Évasion de 50 heures (50 hours’ Escape) respite gives the caregiver an opportunity to
get out of the daily routine while a support worker from Amélys (partner) takes over at
home, thereby letting the caregiver leave with peace of mind. This gives caregivers who live
with the person receiving care a chance to recharge their batteries.

- A free, safe, at-home supervision (auxiliary respite) service is provided by an Amélys
support worker who looks after the senior while the caregiver attends the activity.


Last updated June 25, 2019