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Call the Caregiver Support at 1 855 852-7784

Option consommateurs

Introduction

A nonprofit organization our mission is to promote and defend the interests of consumers while ensuring that these interests are respected. To do so, we become involved in various class action suits and we take a close interest in questions related notably to personal finances, financial services, business practices, energy, telecommunications, justice access and private life.

Contact

  • Address: 50, rue Sainte-Catherine Ouest bureau 440 Montreal H2X 3V4
  • Contact person: Karine Robillard – 514 598-7288 p. 246
  • Phone: 514 598-0620
  • Toll-free number: 1 888-412-1313
  • Fax: 514 598-8511
  • Email: [email protected]
  • Website: http://www.option-consommateurs.org
  • Areas covered: All Quebec regions
  • Legal information line for people aged 55 and over and their caregivers - this line is available everywhere in Quebec. They can reach us by calling 514 598-0620 ext. 123 or toll-free at 1 888 412-1313 ext. 123. Support and legal support service is offered to seniors living in the Montreal area who have a problem with a financial institution or a merchant

Services

Information and documentation

  • Types: Talks and seminars, Documentation, Information phone service
  • Themes: Legal and tax information
  • Language: French, English
  • Additional information: This guide on the intention of seniors and caregivers is to develop safe behaviors and reduce their risk of financial abuse. You can download and is only available in french (https://option-consommateurs.org/wp-content/uploads/2018/02/guide-aines-2018-2.pdf) or order a paper copy by contacting us.

Legal and tax assistance

  • Types: Legal information, Legal advice, Complaint assistance
  • Location: At the organization
  • Access limited to:
  • The legal support service is offered to seniors living in the Montreal area who have a problem with a financial institution or a merchant.
  • Language: French, English

Last updated November 9, 2018